Effective Date: January 1, 2026
Last Updated: January 1, 2026
TrailTail Gear (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase from our store.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, or contact us, we may collect:
Full name
Billing and shipping address
Email address
Phone number
Payment information (processed securely through third-party providers)
Non-Personal Information
We may automatically collect:
IP address
Browser type
Device information
Pages visited
Time spent on the site
Referral sources
This data helps us improve website performance and user experience.
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Provide customer support
Send order confirmations and updates
Improve website functionality
Prevent fraud and unauthorized transactions
Send marketing communications (if you opt in)
We do not sell your personal information.
3. Payment Processing
All payments are processed through secure third-party payment providers. We do not store or have access to your full credit card information.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Remember items in your cart
Analyze website traffic
Improve performance
Personalize content
You can adjust your browser settings to refuse cookies, but some features of the site may not function properly.
5. Email Communications
If you subscribe to our emails, we may send you updates, product announcements, or promotional content.
You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of our emails.
6. Sharing Your Information
We may share information with:
Shipping carriers to fulfill orders
Payment processors
Website hosting providers
Marketing and analytics services
We only share information necessary to provide services.
We do not sell or rent personal data to third parties.
7. Data Security
We implement reasonable security measures to protect your personal information. However, no online system is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only as long as necessary to:
Complete transactions
Comply with legal obligations
Resolve disputes
Enforce agreements
9. Your Rights
Depending on your location, you may have the right to:
Request access to your personal data
Request correction of inaccurate data
Request deletion of your data
Withdraw consent for marketing communications
To exercise these rights, contact us using the information below.
10. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
Continued use of the website constitutes acceptance of any changes.
13. Contact Us
If you have questions about this Privacy Policy, contact:
TrailTail Gear
Email: [email protected]